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Onflo Platform Overview
The only customer service solution serving the entire district

Unified Service Desk
The only customer service solution serving the entire district

Asset Management
Integrated asset management and intelligence for technology teams

Telephony & Call Center
Unified digital telephony with full call center capabilities built in, not bolted on

Enhanced by AI
Smarter workflows and automations for faster, and more consistent service
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K-12 Service Catalog

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MDM, ERP, Integration & Interoperatbility

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Network Discovery Inventory

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360° View into Customer Contact

Advanced Queue Management

Zero-Wait Call Routing

Real-Time Agent Analytics

Distributed Workforce Support

Agent Copilot

Personalized chatbot and Knowledge Base

AI Voice Assistant

Ticket Completion & SRD

Predictive Response Suggestions

Seamless Human Handoff
RESOURCE

Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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RESOURCE

Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE

Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

Find an event near you

RESOURCE

Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
Read their story

RESOURCE

Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
Read their story
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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Communications Information Technology School Boards Superindendent

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