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survey evolution and what it means for your surveying strategy
3 Keys to Boosting School Survey Participation Rates
COVID-19 has changed the game — for school leaders, their districts, and their surveys.  Some districts have been able to keep their teachers an...
By K12 Insight | July 6, 2021 | 3 minutes
gerald dawkins
Blog 3 minutes | July 1, 2021

Remembering Dr. Gerald Dawkins: Celebrating a Life of Impact

On behalf of the K12 Insight family, it breaks my heart to share the news of the passing of our friend, colleague, teacher, coach and mentor, Dr. G...

five key voices you should listen
Blog 3 minutes | June 28, 2021

Back to school: Essential voices for the new academic year.

Freshly sharpened pencils, bright backpacks and the joy of learning. The back-to-school season brings so much energy and life to our communities.  ...

live agent
News 3 minutes | June 24, 2021

K12 Insight launches Spanish, live agent for Let's Talk Assistant

New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.

flexible as you are
Blog 3 minutes | June 14, 2021

Let’s Talk! 16.0: A solution that is as flexible as you are

If necessity is the mother of invention, the last year has provided all of us with many opportunities for creativity. A K12 Insight, it has challen...

how school leaders can effectively prioritize resources
Blog 3 minutes | May 12, 2021

Resource Prioritization: A Guide for School Leaders in the Coming Year

School leaders are faced with making plans to address countless critical matters in the coming school year — such as managing learning loss and men...

3 customer service metrics to monitor Blog News Featured Image
Blog 3 minutes | May 12, 2021

Customer Service Benchmarks: 3 Every School District Should Monitor

You can't improve what you don't measure. But if you really want to know how your district is performing on customer service, you need to compare m...

Close-up of two people's phones having conversations with Let's Talk Assistant chatbot
News 3 minutes | May 1, 2021

Missouri Department of Education launches Let's Talk Assistant

Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...

service metrics
Blog 3 minutes | April 28, 2021

Key 3 Service Metrics: Only 30% of School Districts Track Them

The ways parents and staff feel about your schools can have a big impact on performance. Yet, 70% of districts have no yardstick by which to measur...

4 key strategies for strong
Blog 3 minutes | April 16, 2021

Crafting Purposeful Surveys: 4 Key Strategies for Strong District Feedback

If I had to boil my K-12 surveying advice down to just one word, it would be purposeful.  From my experience conducting K-12 research both from ...

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