News & Blog
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Blog
Education Customer Service: Streamlining Services to Improve K-12 Experiences in School Operations
When it comes to determining the success of a school, we tend to focus our attention on the classroom — and rightly so. That’s why teachers and pri...
Blog
Black History Month: How one educator’s vision sought to empower all learners
This Black History Month, the list of African-American leaders, pioneers, and artists worth honoring is seemingly endless.
There are household ...
Blog
Reclaiming trust in higher education
Trust is a small word with big implications—especially in higher education where news of scandals, rising tuition rates, and shuttering of institut...
Blog
Checking the boxes for strong K-12 customer service
“The secret to getting ahead is getting started.”
Mark Twain wasn’t talking about K-12 education when he wrote this famous quote, but the sentiment...
Blog
Dr. Martin Luther King, Jr: Champion of education
This weekend, we celebrate the lasting impact of Dr. Martin Luther King, Jr.
While Dr. Martin Luther King, Jr.’s life may have been cut tragically...
Blog
Top stories of 2019: Here’s what’s missing from K-12 professional development
Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience.
“Practice m...
Blog
Top stories of 2019: K-12 schools face a rise in student suicide
Our number 2 top story of 2019 is a somber reminder of the challenging realities today's K-12 schools face when it comes to student self-harm.
Wh...
Blog
Top stories of 2019: Amid limited budgets, school districts put their money on the customer experience
As we continue our look back at the top 5 TrustED stories of the year, here is story #3.
Budget planning is one of the most difficult--and import...
Blog
Top stories of 2019: 5 tips for communicating about school lockdowns
This week we’re taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustED stories of the year. Here is story #4.
No ...