News & Blog
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Blog
On Veterans Day: Understanding the vital role of education in our democracy
It’s Veterans Day—a time to appreciate the service and sacrifice of America's military men and women.
Our nation’s history is filled with tremendo...
Blog
CGCS 19: America’s urban school leaders focus on customer experience
There’s no job in the world quite like K-12 leadership.
I’ve held many positions in my lifetime, but nothing was as challenging--and rewarding--as...
Blog
How does your K-12 customer experience stack up? Find out with Let’s Talk!
Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me.
While a va...
Blog
Are your schools using these 4 sure-fire strategies to build community trust?
There is no single definition of school success. Though our minds tend to conjure an iconic image. You know the one—engaged student sitting attenti...
Blog
What the Chicago teacher strike says about K-12 employee engagement
The latest Chicago teacher strike reached day four today, and the city’s teachers union leader says “hopes are dashed” for a quick resolution.
“T...
Blog
Becoming a globally competent teacher
What comes to mind when you hear the term globally competent teacher? Your mind might conjure up a jet-setter who takes their students on trips to ...
Blog
Customer experience — and the invisible thread to building trust
For years, the American public has been fed the line that public schools are failing. The current wave of this can be traced as far back as A Natio...
Blog
Podcast: Introducing the 2019 State of K-12 Customer Experience Report
In an era of increased competition and shifting enrollments, quality academics are as critical as ever to school success--but they’re hardly the...
Blog
As bullying persists, K-12 leaders look to make reporting easier and safer
It’s October and students, teachers, and school leaders are finally settling into their daily routine.
Unfortunately for many students, this daily...