News & Blog
957 results
Blog
Trust matters: How customer experience affects your district
K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...
Blog
How to build trust in the new era of K-12 education
Chesapeake Public Schools shares how they’ve built trust capital in their district by prioritizing meaningful conversations with stakeholders.
Blog
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Blog
How AI can help school districts stay competitive
What’s next for K-12 SaaS solutions and how IT leaders can prepare
Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Blog
Why research matters for every school district
COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enr...
Blog
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.
Blog
Video: How to improve engagement through accessible customer service
Accessible customer service helps districts reach more stakeholders
Blog
Video: How to promote efficient school board communications through a streamlined inbox
A unified inbox can help increase effective school board communications