Service Designed Around Your Customers, Not Your Org Chart
Unified customer-centric service
Onflo's unified service desk is your single source of the truth for service and operational excellence.
Everything you need. Nothing you don’t.
Service Delivery
Interoperability
Automation
Alerts
Benchmarking
Service Delivery
Service for everyone, everywhere, anytime
With Onflo, service flows seamlessly. Customers get answers and staff deliver support efficiently-building trust without barriers.
Interoperability
Centralized Communication
Keep all stakeholder conversations in one place—emails, forms, and chats—streamlined and easy to manage.
Automation
Multi-Channel Support
Whether it’s email, chat, forms, or phone, manage all service requests from one platform.
Alerts
Real-Time Insights & Reporting
Visual dashboards and custom reports provide instant visibility into trends, bottlenecks, and team performance.
Benchmarking
Automated Follow-ups
Set up rules to automatically remind staff or escalate tickets that haven’t been responded to on time.
Real Results. Meaningful ROI.
ROI from first-year investment in Onflo, growing to 300% in year 3.
Lower wait times and service costs with omnichannel systems
Formidable Features that Empower Your District
Automated ticket triaging, merging, routing, and assignment
Streamlined communications and visibility with one source of truth
Track promised resolution times and satisfaction scores
Reduce risk when the right people have the right access
Equitable and preferred customer access with 13+ languages
Instant answers anytime for the most common questions
Instant insights for smarter decisions. No guesswork.
Surface insights early and address critical issues immediately
Compare. Learn. Improve. Stay ahead with peer insights.
District Partners Love Us
It's hard to imagine how we could have responded to the surge in questions and requests without it. Onflo simplified our lives, ensured we answered every question, and delighted our parents and staff.
The numbers speak for themselves: Our Phase 1 implementation delivered $1.67 for every dollar invested. As time went on, the results were so compelling, we're now expanding Onflo to IT, HR, and Transportation departments districtwide.
- Director of Student Support & Programs
- Pasco County Schools
Mellisa Musselwhite
Director of Student Support & Programs
Pasco County Schools
It's hard to imagine how we could have responded to the surge in questions and requests without it. Onflo simplified our lives, ensured we answered every question, and delighted our parents and staff.
The numbers speak for themselves: Our Phase 1 implementation delivered $1.67 for every dollar invested. As time went on, the results were so compelling, we're now expanding Onflo to IT, HR, and Transportation departments districtwide.
- Director of Student Support & Programs
- Pasco County Schools
Mellisa Musselwhite
Director of Student Support & Programs
Pasco County Schools
It's hard to imagine how we could have responded to the surge in questions and requests without it. Onflo simplified our lives, ensured we answered every question, and delighted our parents and staff.
The numbers speak for themselves: Our Phase 1 implementation delivered $1.67 for every dollar invested. As time went on, the results were so compelling, we're now expanding Onflo to IT, HR, and Transportation departments districtwide.
- Director of Student Support & Programs
- Pasco County Schools
Mellisa Musselwhite
Director of Student Support & Programs
Pasco County Schools
Onflo is where operational excellence meets a culture of service. Together, we can help your district keep its promise to students, staff, and families every single day.
