• Home
  • Resources
  • Unlocking the Secrets NPS Tells You About Your District’s Families
header horizon
Webinar Replay

Unlocking the Secrets NPS Tells You About Your District’s Families

In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn how your district can use Net Promoter Score (NPS) to better understand your families and how they talk about your district.
By K12 Insight | November 15, 2022 |

Meet the Speakers

Krista Coleman
Krista Coleman
Chief Customer Officer K12 Insight
Dr. Kate Shoulders
Dr. Kate Shoulders
Senior Director of Research K12 Insight

Related Resources

parents know best
News 3 minutes
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
Parent Satisfaction
Guide
National report on Parent Satisfaction's impact on districts.
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Parent School Trust
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...