Onflo's unified service desk is your single source of the truth
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OUR SERVICES

Service Designed Around Your Customers, Not Your Org Chart

Onflo believes that service is key to building trust in public schools. Families, staff, and communities evaluate districts not just on test scores or budgets, but on how well their questions are answered and concerns are addressed. Too often, service often falters, leading to widespread consequences.

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One Platform for Every Department

Transparent, Accountable Service at the Highest Level

Simplify and track high-stakes issues—complaints, policy disputes, equity concerns, and whistleblower reports. Ensure timely escalation, transparency, and a complete record for superintendent and board review.

Superintendent & Comms

Smarter, Faster Transportation Support

Use AI chatbots, automated routing, and multi-channel tracking to handle everything from routine questions to safety concerns.

Transportation

Quick, Clear Work Orders That Cut Downtime

Streamline maintenance with fast response times, clear accountability, and real-time visibility.

Facilities

One Hub for Every Student Support Need

Centralize enrollment, mental health, special education, and discipline concerns into a single, trackable system.

Student Services

Streamlined HR for the Entire Employee Lifecycle

Automate onboarding, manage offboarding, and centralize service delivery related to payroll, grievances, and more.

HR

Proactive Safety and Student Support

Centralize bullying reports, threat assessments, Title IX cases, and mental health referrals into one system.

Safety

Consistent, Timely Responses on Academic Issues

Track parent concerns from curriculum and grading to program access and instructional quality.

Academic Services

Unified Service for Every School-Level Issue

Manage student and parent concerns — from academics to mental health — all in one system.

School Principals

Transparent, Accountable Service at the Highest Level

Track high-stakes issues like complaints, equity, and policy concerns — with full visibility for the board.

Central Office

District Partners Love Us

Blue Inverted Commas

Onflo (formerly Let’s Talk) makes it easy and straightforward for families. Rather than having to search the website to find the email address for the right person, Let’s Talk gives our families an easy access point to get answers to their questions and concerns.
Dr. Scott MenzelSuperintendent
Scottsdale Unified School District (AZ)
Blue Inverted Commas

The higher up the organization you go, the more complaints you end up hearing, so there was a sentiment from our board that people were unhappy with us because those negative comments were bubbling to the top. We needed to dig into the data to identify the true sentiment within our district, and Onflo (formerly Let’s Talk) helped us collect the metrics and ratings to do so.
Derek MooreChief Technology Officer
Palo Alto Unified School District (CA)
Blue Inverted Commas

One of the biggest benefits of Onflo (formerly Let’s Talk) is the accountability it creates. It gives us a true feedback loop with our employees, something we didn’t have before. Staff know they’ve been heard, and we can track how we’re doing and where we need to improve.
Brian WallDirector of Human Resources
Fresno Unified School District (CA)
Blue Inverted Commas

“Onflo (formerly Let’s Talk) makes it easy and straightforward for families. Rather than having to search the website to find the email address for the right person, Let’s Talk gives our families an easy access point to get answers to their questions and concerns."
Jennifer EfflandtExecutive Director of Multilingual Learners
Providence Public Schools (RI)
Blue Inverted Commas

“We encourage and expect our students and our community members to say something if they see or hear a specific threat. Onflo (formerly Let’s Talk) really proved its value when we received an anonymous tip that there was a serious safety threat regarding an employee. It could have been a devastating situation. We were able to quickly address it and get the person the help they needed.”
Dana SchaferPublic Information Officer
Osceola County School District (FL)
Blue Inverted Commas

"Onflo (formerly Let’s Talk) has been a game changer for our transportation team. It gives us the tools to be proactive instead of reactive, which means fewer problems for our families and a smoother start to the school year."
Valere WilliamsSenior Router, Special Projects
Leander Independent School District
Blue Inverted Commas

"With the highly competitive market in Indiana, we need to provide excellent customer service and be responsive to parents, otherwise families will walk away. Onflo (formerly Let’s Talk) allows parents to reach out at any time that’s convenient for them, which has helped us build strong relationships with our families."
Krista Stockman, APRPublic Information Officer
Fort Wayne Community Schools (IN)
Blue Inverted Commas

"Onflo (formerly Let's Talk) has made it easier to track issues and support staff quickly, especially during high-volume times like back-to-school. What makes the platform so effective is that it works across the district. From IT to finance to HR, every team can tailor it to their needs while staying aligned with our broader goals.”
Brad MurdickPublic Information Officer
Indianapolis Public Schools (IN)
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One Platform for Every Department

Simplify and track high-stakes issues—complaints, policy disputes, equity concerns, and whistleblower reports. Ensure timely escalation, transparency, and a complete record for superintendent and board review.


Deliver ITIL-aligned support with an integrated service desk, call center, user portal, knowledge base, and asset management. Gain device-level visibility and streamline SRDs, escalations, and workflows for staff, students, and parents.

From bus delays to lost items, simplify parent access and resolve issues faster. Use AI chatbots, automated routing, and multi-channel tracking to handle everything from routine questions to safety concerns.

Automate onboarding, manage offboarding, and centralize service delivery related to payroll, grievances, and accommodations. Free your HR teams from repetitive tasks while improving service to every employee.


Streamline maintenance with fast response times, clear accountability, and real-time visibility. Reduce downtime and create safer, more effective learning spaces.

Centralize enrollment, special education, mental health, discipline, and safety-related concerns into a single, trackable system. Improve responsiveness, ensure compliance, and provide consistent care across the district.

Centralize bullying reports, threat assessments, Title IX cases, and mental health referrals into one system that ensures fast response, coordinated action, and full compliance with district policies.

Centralize and track parent concerns from curriculum questions and grading disputes to program access and instructional quality—ensuring clear, policy-aligned responses across the district.

Manage parent and student concerns—from academics and behavior to mental health and school climate—in a single, accountable system that equips principals with data to lead effectively.

Onflo is where operational excellence meets a culture of service. Together, we help your district keep its promise to students, staff, and families. Anywhere. Anytime.

Explore our Platform