Basic Telephony and Call Center
Integrate your inbound and outbound phone calls and text messages into one comprehensive customer service solution with Let’s Talk’s Basic Telephony or Call Center features.
With Let’s Talk’s Basic Telephony or Call Center features, your district is equipped with a comprehensive customer service solution for handling phone calls and text messages.
It should be easy to meet your customers where they are. That’s why we offer features that allow your customers to use the contact method that’s right for them — including phone calls or texting — while giving you one place to manage all channels through your Let’s Talk inbox.
Basic Telephony and Call Center allow you to provide a phone number connected to phone agents who can quickly assist customers using a VoIP (Voice over Internet Protocol) phone system. This means calls can be answered with an internet connection and no additional telephony hardware is required. Explore all of the features below:
*Additional charges apply for over 10 lines.
